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How is the Trial Version of
Forms571
different than the fully enabled version?
The Trial Version of
Forms571
is a fully functional version of the software.
The only difference is the Trial Version will print the word "DEMO"
on all of the forms and schedules it generates. Once you purchase your software
license, you will receive a license key. As soon as you enter your new license
key the "DEMO" spoiler will disappear.
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Will the data I enter in the Trial Version be saved when I purchase the fully functional version?
Yes! Any data entered in the Trial Version of the software is automatically
saved.
If you decide to purchase the software, no duplicate data entry will be
necessary.
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I installed
Forms571
Now how do I get started?
To get started you need to set up a client and a location for a client.
To set up a client, go to select File from the main menu and choose Client.
Click on the Add button and
enter the federal tax identification number (FEIN) for the client. Then click
on OK.
Next a screen will appear for you to enter client information. When you are
finished click on OK.
Highlight the client and click the Location button. At the location window
click the Add button. Enter the street address for the business property
location and click on Add.
Finally, highlight the location and click the Edit button.
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How do I purchase the fully enabled version of the software?
Select Tools from the main menu in the application and choose Print Order
Form. Complete the order form and fax it to us along with your credit card
information; mail it to us with your company check, or click here right now.
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How long will it take to receive my valid license key to fully enable my version of the software?
If you fax in your order you will receive your license key within 24 hours. Similarly, if
you are paying by check through the mail, we will fax or email your license key
as soon as we receive your payment.
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Can I use
Forms571
on a standalone PC?
Yes, the software functions in the same manner whether or not it is connected
to a network.
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Will
Forms571
allow me to share data files on a network?
Yes, however you must install the setup.exe program once on each workstation
that will access the shared data files.
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Can I use
Forms571
on a Novell network that does not support long file names?
Yes, however, if you have problems installing to a Novell network drive that
does NOT support long filenames there is a work-around. First install the
software to a local non-network drive and then copy the entire Forms571 folder
to the Novell network drive. Do not forget to remove the local folder once the
copy has completed and update the properties of your start menu entry to
reflect the new location of the Forms571 folder.
We will be glad to assist you in getting the program installed. Please call
our technical support number and let the technician know that you would like
help installing to a Novell network that does NOT support long filenames.
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How much printer memory must I have in my laser printer in order to print my forms?
You must have at least 1 megabyte of printer memory unless you are using a
Laserjet from the HP II or III series then you will need at least 4 megabytes
of printer memory.
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Can I print forms with an HP 2100 series, HP 4000 series or HP 8000 series printer?
Yes,
Forms571
will print to the HP 2100 series printer but you
will
have to install a different printer driver to allow the printer to print the
forms properly.
One of the following printer drivers should work with an HP 2100 series printer;
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HP Laserjet 2100 PCL 5e
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HP Laserjet III
Forms571
will print to the HP 4000 series printer but you
will
have to install a different printer driver to allow the printer to print the
forms properly.
One of the following printer drivers should work with an HP 4000 series printer;
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HP Laserjet 2100 PCL 5e
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HP Laserjet III
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HP Laserjet 4000 Series PS
Forms571
will print to the HP 8000 series printer but you
may
have to install a different printer driver to allow the printer to print the
forms properly.
One of the following printer drivers should work with an HP 8000 series printer;
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HP Laserjet 4000 Series PS
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HP Laserjet PCL6
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HP Laserjet PCL 5e
See your network administrator or computer help desk for assistance in
installing and/or changing printer drivers.
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Why does my license key change?
The
Forms571
program license is an annual license which must be renewed prior to each new
tax season. Upon payment of the renewal license fee you will receive a new
license key and instructions for entering it.
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Why didn't you tell me to renew program?
All currently licensed customers are mailed a renewal invoice near the end of
each year. The renewal invoices for 2008 were mailed on November 19, 2007.
The 2008 program will be available for download on or before December 1, 2007.
The 2008 renewal brings the program into compliance with any changes made by the state of California each year.
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How do I find my registered name or license key?
For security purposes you may be asked to enter your company name exactly as it was registered with us and either the email address we have on file for your company or your license key. You can find your company name and license key by launching the Forms571 program, closing the Client List, and looking at the display.
If for some reason you cannot launch the program and you were a registered user in 2007, locate a form 571 that you printed last year and your company name will be printed on page 1 of the 571 Form. Or if you know your registered company name but are not sure whether your license key is correct, you can retrieve your current license key by clicking here.
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I have installed to my network drive and I am now trying to install to my workstation. I keep getting a dialog that asks me if I want to add, remove or reinstall. What now?
When you run the setup.exe and install to a network drive the Forms571 program will be startup automatically. But before you can run setup.exe on the same computer to install to a different drive you must first exit the program and re-enter it once before running setup.exe again.
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How do I backup
Forms571
data files?
Forms571
does not have a separate backup utility included in the program. Use Windows Explorer, My Computer or another utility or method suggested by your network administrator or help desk.
All of the client data files which should be backed up are located in the \forms571\dbf folder (or the \win571L\dbf folder or the folder name you entered when installing the
Forms571
application). The subfolder in this directory called \empty does not contain any of the client data files and does not need to be backed up.
Backing up the data files is an "all or nothing" task. You can not backup the data for one client only, you must backup the files which contain the data for all clients existing in the database at the time the backup is done.
You can copy these files to a floppy (even if it spans more than one disk) or another media such as another hard drive, a zip dive or a CD-Recordable drive.
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Why are some or all of my clients missing from the Batch Printing screen?
The Batch Printing screen only includes locations that have been updated during the current tax year.
A client location is updated the first time you open the form after installing the annual update.
To open the form select a client in the Client List screen by clicking on the client, choosing the location,
and then clicking on the 571 button.
If you prefer to update all locations at once without opening them first you can run the Version 12 Update tool
which is included on the CD. The file is named Vers12upd.exe. To download this file from our website
please contact technical support for assistance.
